Privacy Policy

NyaySetu ("we", "our", or "platform") is committed to safeguarding the privacy and confidentiality of its users. This Privacy Policy outlines how information is collected, used, and protected when users access our website or interact with our WhatsApp-based consultation system.

Information We Collect

We may collect the following information for consultation scheduling and communication purposes:

• Name and contact details (such as phone number or email address)
• Basic case-related information voluntarily provided by the user
• Booking and payment reference details

Use of Information

Information collected is used strictly for:

• Facilitating consultation scheduling
• Providing preliminary legal process guidance
• Communicating regarding bookings or support queries
• Improving platform functionality and user experience

Payment Information

NyaySetu does not store card details or sensitive financial information. All payments are securely processed through Razorpay’s encrypted payment infrastructure.

Data Protection & Confidentiality

User information is handled with reasonable administrative and technical safeguards. Consultation-related information shared through the platform is treated with confidentiality standards appropriate to a structured legal consultation environment.

Data Sharing

NyaySetu does not sell, rent, or trade personal information. Information may only be shared with independent legal professionals strictly for the purpose of facilitating a scheduled consultation.

User Rights

Users may request clarification, correction, or deletion of their information by contacting us at:

legalhelp@nyaysetu.in

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Continued use of the platform constitutes acceptance of any updated policy.

If you have any privacy-related concerns, please contact us at legalhelp@nyaysetu.in